Here at LinkProfile, we are committed to being fully transparent with you regarding our privacy practices. We developed this Privacy Policy to inform you about how we process your personal data. We've written this Privacy Policy in clear and plain language to help you understand how we handle your information.

What data we process, how we process it and for which purposes
Who has access to each type of your data
How long we retain your data
Your rights regarding the processing of your data under GDPR and CCPA
Recent changes to this Privacy Policy (if applicable)

I. Data Controller Information

The data controller responsible for your personal data is:

Service: LinkProfile
Contact: privacy@linkprofile.co
Website: https://linkprofile.co
Data Protection Officer: Not applicable (individual business)

If you have any questions about how we handle your personal data, please contact us using the information above.

II. What is Personal Data?

Personal data is any information relating to you that, alone or in combination with other pieces of information, allows us to identify you as an individual. This can include your name, email address, location data, or information related to your physical, physiological, genetic, mental, economic, cultural or social identity.

Personal data also includes technical information such as IP addresses, browser information, device identifiers, and system information. Processing of personal data means any action with it, including collection, recording, organizing, structuring, storage, use, and disclosure.

III. What Data We Collect, How and For What Purposes

1) Account Data

Scope:

When registering an account on LinkProfile, you need to provide your email address, first and last name, and create a password. This is necessary data required to provide our services. When you sign up through third-party accounts (Google, Apple), we collect your name, email address, and profile picture with your consent.

You may optionally provide additional information such as your company, job title, phone number, and website to enhance your digital business card.

Lawful Basis:

We process necessary data based on contract performance to provide our services. Additional information is processed with your consent or based on our legitimate interests to improve our services.

Processing and Purposes:

We process your account data to:

Create and maintain your account
Provide our digital business card services
Communicate with you about our services
Send important updates and notifications
Provide customer support
Improve our services through analytics

Retention Period:

We store your account data as long as your account remains active, plus 30 days after account deletion to handle any disputes or issues.

2) Digital Business Card Data

Scope:

You may create digital business cards containing your professional information, photos, social media links, contact information, and other data you choose to include. This includes your job title, company, phone number, website, social media profiles, and custom links.

Lawful Basis:

We process this data based on contract performance to provide our digital business card services as described in our Terms of Use.

Processing and Purposes:

We process your business card data to:

Create and display your digital business cards
Generate QR codes for easy sharing
Enable one-click social media connections (WhatsApp, Telegram, etc.)
Provide analytics on card views and interactions
Allow customization and branding options

Retention Period:

We store your business card data as long as your account is active and for 30 days after account deletion, unless you delete specific cards earlier.

IV. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze how our service is used.

Types of Cookies We Use:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website (PostHog analytics).

Performance Cookies

Used to improve website performance and user experience.

Managing Cookies:

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

For analytics cookies, you can opt-out by visiting our cookie preferences or using browser "Do Not Track" settings.

V. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including the United States and other countries where our service providers operate.

When we transfer your data internationally, we ensure appropriate safeguards are in place:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions for transfers to countries with adequate data protection
Certification schemes and codes of conduct
Binding corporate rules for intra-group transfers

You can request more information about the specific safeguards we use by contacting us at privacy@linkprofile.co.

VI. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

Service Providers: Trusted third parties who help us operate our services (hosting, email delivery, analytics)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In case of merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize sharing

All third parties are contractually obligated to protect your data and use it only for specified purposes.

VII. Marketing Communications

We may send you marketing communications about our services, new features, and updates based on:

Your consent: When you explicitly opt-in to receive marketing emails
Legitimate interest: For existing customers about similar services
Contract performance: Important service updates and account notifications

Opt-out Options:

You can opt-out of marketing communications at any time by:

Clicking the "unsubscribe" link in any marketing email
Updating your preferences in your account settings
Contacting us at privacy@linkprofile.co

Note: You cannot opt-out of essential service communications (account security, billing, etc.).

VIII. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication
Employee training on data protection
Incident response procedures

IX. Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

1) Right to Access and Data Portability

You can request information about what personal data we process and receive your data in a machine-readable format.

2) Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete data.

3) Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data when processing is no longer necessary.

4) Right to Restrict Processing

You can request limitation of processing in certain circumstances.

5) Right to Withdraw Consent

You can withdraw consent for data processing at any time without affecting prior processing.

6) Right to Object

You can object to processing based on legitimate interests or for direct marketing.

7) Right to Complain

You can lodge a complaint with a supervisory authority in your country.

X. Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

Right to know what personal information we collect, use, disclose, and sell
Right to delete personal information we have collected
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

XI. How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information below. These requests are free of charge. We may ask you to verify your identity before responding. We will respond within one month for GDPR requests and 45 days for CCPA requests.

XII. Children's Privacy

LinkProfile is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16. If you are under 16, please obtain parental consent before using our services.

XIII. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last modified" date and, when required by law, seeking your consent. Your continued use of our services confirms acceptance of the updated policy.

XIV. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@linkprofile.co
Website: https://linkprofile.co
Response Time: We aim to respond within 48 hours